DOPT Emphasizes Digital Transformation in Government Correspondence PDF

S. Radha Chauhan, the Secretary of India’s Department of Personnel & Training, has issued a letter to Ministries and Departments promoting the transmission of references in digital format to improve the efficiency, speed, and transparency of decision-making. Although many departments are already using e-office to send their references to the DoPT, Chauhan has observed that references are being sent to different officers, making it difficult to monitor the total pendency in different divisions. Consequently, Chauhan proposes that all departmental references be sent via e-office from the respective office to her office, enabling each reference to receive the necessary attention and senior officers to act proactively in important and time-sensitive cases.

DOPT Highlights Digital Transformation in Government Correspondence

S: RADHA CHAUHAN
Secretary

Government of India
Department of Personnel & Training
Ministry of Personnel, Public
Grievances and Pensions

D.O. No. I-28029/30/2021-Coord

22nd March, 2023

Dear Sir/Madam,

Please refer to my D.O. letter of even number dated 12 September, 2022 (copy enclosed) for transmitting your references to DoPT in digital form with a view to bring efficiency, speed & transparency in decision making. I am happy to inform you that large number of Ministries/Departments are now sending their references to DoPT through e-office, which makes it easy to trace, track and dispose the matter in time.

• However, it has been noted that references/cases from the Ministries etc are being sent to different officers, in the department, making it difficult to monitor the total pendency in different divisions. With a view to further enable us to monitor closely the status of references received in the Ministry, I suggest that all your departmental references be sent through e-office from your office to my office so that each of the reference gets the due attention that it deserves and senior officers of the Department can act proactively in important & time bound cases.

With regards,

Yours Sincerely,
(S Radha Chauhan